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having said that, the participant later asked for to reopen the grievance, stating that his next withdrawal had been delayed. The casino had cited complex troubles as The main reason with the hold off, but confident the participant which the withdrawal were processed. The participant confirmed receipt of his second withdrawal, and also the grievance was once again marked as resolved.
The participant from Brazil experienced her account blocked without the need of even further explanation. sadly, we’re pressured to reject this complaint given that the player refuses to cooperate.